Technical Support and Training are arguably the most important element in successful implementation of any technology, but especially databases.
This is as true for PowerBase as it is for any other technology tool, and groups using PowerBase have a variety of choices for getting technical support and training.
- Progressive Technology Project offers online and face-to-face PowerBase training (latest schedule). Our goal with our online training is to enhance and augment the video tutorial and written guides to help you and your staff build your technical skills to use PowerBase effectively. Our face-to-face training is designed to go beyond technical skills and delve into organizational integration, and the strategic connection between using your database and building your organizing program to greater scope and scale. We recognize that training isn’t a one shot affair as veteran staff look to deepen their skills and new staff are hired, so we offer monthly online trainings including a specialized training for those new staff.
- Extra Hands: As part of our comprehensive support offering at the Partner Level, we’ll work closely with you to solve organizational and technical problems. Whether you’re improving your work processes, starting a new organizing initiative. or need high level database planning and modification, we’re there for your immediate technical as well as strategic needs. There’s no longer a reason to let the technology road bumps slow up your work.
- Advanced Technical Support: Groups using PowerBase have a number technical support options, including the forums on the Power On Network Community of Practice, as well as email and phone support from PTP staff. We’ve put our training screencasts on youTube. CiviCRM manuals and forums are accessible through the Help menu in your PowerBase site.
- Contracted Support and Training from PTP: You can learn more about the details of Technical Support and Training offerings on our “What We Offer” page.